Web accessibility and performance services in Kentucky
Baclion is based in Bowling Green. We audit, fix, and monitor websites for organizations across the Commonwealth and the country, and when it helps to be in the room, we drive over.
Headquartered in Bowling Green, working across the Commonwealth
Our office is at 1280 Fairway Street, Suite 200, Bowling Green, Kentucky 42103, in Warren County, the same city as Western Kentucky University. We keep Central Time hours, Monday to Friday, 8:30 a.m. to 5:30 p.m.
Most testing happens remotely, because the assistive technology runs on our machines and your site is online. Some moments go better in person: a kickoff where your developers, content editors, and compliance staff meet the people testing their work; a workshop where faculty fix their own documents in the room; a briefing for a city council, a fiscal court, or a board. Elizabethtown, Owensboro, and Nashville are each a short drive from Bowling Green, Louisville is an easy one, and Lexington, Frankfort, and Northern Kentucky make a comfortable day trip.
What applies to Kentucky organizations
A short guide to the rules that most often touch a Kentucky website. It is a planning aid, not legal advice; your attorney can confirm what applies to you.
| Organization | Rule | Standard or requirement | Key date |
|---|---|---|---|
| Cities and counties of 50,000 or more, such as Louisville Metro and Lexington-Fayette | ADA Title II web and mobile app rule | WCAG 2.1 Level AA | April 26, 2027 |
| Smaller cities and counties, and all special districts | ADA Title II web and mobile app rule | WCAG 2.1 Level AA | April 26, 2028 |
| Public school districts, colleges, and universities | ADA Title II web and mobile app rule | WCAG 2.1 Level AA | April 26, 2027 or April 26, 2028, depending on population |
| Hospitals, clinics, and health systems receiving HHS funding | HHS Section 504 web and mobile app rule | WCAG 2.1 Level AA | May 11, 2027 with 15 or more employees; May 10, 2028 with fewer |
| Businesses that meet the state privacy law's thresholds | Kentucky Consumer Data Protection Act | Privacy notice, consumer rights requests, and opt-outs for targeted advertising and sale of data | In effect since January 1, 2026 |
| Retailers and other businesses open to the public | ADA Title III | No web regulation; courts and settlements usually reference WCAG AA | No set date |
| Businesses selling to consumers in the EU | European Accessibility Act | National laws based on the act, with EN 301 549 mapping to WCAG for web content | Applied from June 28, 2025 |
Kentucky's privacy law and your website
The Kentucky Consumer Data Protection Act took effect January 1, 2026. It applies to businesses that operate in Kentucky or target Kentucky residents and that control or process the personal data of at least 100,000 Kentucky consumers in a calendar year, or 25,000 for businesses that get more than half of their gross revenue from selling personal data. Government bodies, nonprofits, higher-education institutions, HIPAA covered entities and business associates, and financial institutions subject to the Gramm-Leach-Bliley Act are exempt.
The Attorney General enforces the law, and there is no private right of action. Before suing, the Attorney General must send written notice and allow a cure period of 30 days.
On a website, the practical questions are technical. Which tags and pixels collect personal data, and do they stop when someone opts out of targeted advertising? Does the privacy notice describe what the code actually does? Our Tag & Script Governance audit answers those questions with evidence, and our website checklist for the KCDPA walks through the rest. Whether the law applies to you is a question for your attorney.
Title II for Kentucky cities, counties, and school districts
Every Kentucky city, county, school district, and special district with a website or an app is covered by the Justice Department's Title II rule, which requires WCAG 2.1 Level AA. Louisville Metro, Lexington-Fayette, and the other jurisdictions of 50,000 or more have until April 26, 2027. Smaller jurisdictions and special district governments have until April 26, 2028.
For a small city with a part-time web editor, the work is manageable if it starts early. Inventory what you publish. Fix the payment and form journeys first, because residents can't get those services anywhere else. Decide what to do with years of agenda and ordinance PDFs. Then train the people who post every week, so new content doesn't undo the cleanup. Our public sector page covers the systems we test first and the rule's limited exceptions.
In the room when it helps
Remote testing covers most of the work. These are the moments we like to show up in person, anywhere in Kentucky or Middle Tennessee.
Kickoffs
A working session with your developers, content editors, and compliance staff to agree on scope, journeys, and who owns which fix.
Workshops
Hands-on training for designers, developers, faculty, or content editors, built around your own site and documents, starting at $2,200 per half day.
Council and board briefings
A plain-English briefing for elected officials or trustees on what the rules require, what we found, and what it will take.
Readouts
A walkthrough of findings with a live screen reader demonstration, so the people approving the budget hear what a blocked user hears.
Kentucky's privacy law at a glance
is when the Kentucky Consumer Data Protection Act (KRS 367.3611 to 367.3629, enacted as 2024 HB 15) took effect
Kentucky General Assembly, 2024 Ky. Acts ch. 72 (HB 15), Section 12Kentucky consumers is the KCDPA coverage threshold: a business is covered if it controls or processes their personal data in a calendar year. The threshold drops to 25,000 consumers if the business gets over 50% of gross revenue from selling personal data
Kentucky Revised Statutes 367.3613is the KCDPA cure period: the Attorney General must give written notice first and cannot sue for damages if the business cures the violation within that time
Kentucky Revised Statutes 367.3627Questions from Kentucky organizations
Do you only work with Kentucky organizations?
No. We work with organizations across the United States, remotely. Being in Bowling Green means we can also be on site across Kentucky, in Nashville, and in the Ohio Valley without anyone booking a flight.
Can we meet in person before we commit?
The free 30-minute scoping call usually happens by video so we can look at your site together. If you are within driving distance and would rather meet in person for the kickoff, say so when you get in touch.
Do slow connections in rural Kentucky matter for our website?
Yes. Core Web Vitals are judged at the 75th percentile of real page loads, so your slowest regular visitors count. A page that feels instant on office fiber can miss the 2.5 seconds target for Largest Contentful Paint on an older phone at the edge of a rural network. Our Core Web Vitals work starts from that field data.
Does the Kentucky privacy law apply to public agencies and nonprofits?
The KCDPA exempts government bodies and nonprofits, along with higher-education institutions and certain health care and financial organizations. Public agencies still have Title II accessibility obligations. Confirm the details with your attorney.
Keep reading
Tell us what your website needs to do.
Send a link and a sentence about your deadline. You will hear back from a person within one business day, usually with a short list of questions and a proposed scope.